Establish effective communication with your customers by engaging an experienced customer support agent team easily scalable to size of your business as it grows!
CONTACT US
CHATS 24/7
Reduce customer effort and get more leads with custom triggers. Make sure human intelligence is always there to help your website visitors out with easily gaining the services, products or information they are looking for. Outsource live chat support!
EMAILS 24/7
Establish a good channel of communication. Maintain good view of your business and make your customers feel wanted via personalized and helpful email support, that replies fast and in line with your business needs. Benefit from our email answering service!
CALLS 24/7
Get in touch with your clients and start a live conversation thanks to our Live Chat Agents. Reach out to your customers, respond to their questions asap and start answering inbound calls coming directly from your website. Choose our 24 hour answering service!
HOW YOU BENEFIT
BOOST YOUR CONVERSION
We provide customer support services, that convert potential clients into long-term customers satisfied with how their matters are taken care of.
PROVIDE SALES SUPPORT
We offer solutions able to increase your sales, and increase customer satisfaction through personal approach to each and site visitor.
ENSURE SAFE COLLABORATION
Our support agents employ working fraud detection techniques, that ensure secure payment processing and increase trust of your customers.
EFFECTIVELY MANAGE RELATIONSHIP WITH CUSTOMERS
Our team is well educated to escalate all 0/1 level technical support issues and promptly react to the automatic notifications of monitoring systems, hosting providers, website CMSes and more.
REACT TO TECHNICAL ISSUES
Our team is well educated to escalate all 0/1 level technical support issues and promptly react to the automatic notifications of monitoring systems, hosting providers, website CMSes and more.
STAY HELPFUL 24/7
We understand importance of customer service, and work night and day for your users to be heard and for their needs to be satisfied.
PICK OUT OUR CUSTOMER SUPPORT PLAN TODAY
Cost of customer support services provided by Mobilunity is worth their quality and profit your business eventually gets!
*Interaction - communication with the client, which lasts more than 30 seconds or a full email.
Startup
90 interactions *
$275 /month
($3.50 for additional interaction)
Small Business
180 interactions *
$500 /month
($3.40 for additional interaction)
Agency
360 interactions *
$900 /month
($3.10 for additional interaction)
120
Live Chats
40
Phone calls
200
Email answers
Payments Procession Included
Tech Support Included
Enterprise
770 interactions *
$1750 /month
($2.80 for additional interaction)
200
Live Chats
70
Phone calls
500
Email answers
Payments Procession Included
Tech Support Included
MOBILUNITY CUSTOMER SUPPORT TEAM
MOBILUNITY CUSTOMER SUPPORT TEAM TEAM OF 30+ MEMBERS
MORE THAN 6 YEARS OF PROVIDING CUSTOMER SUPPORT
OVER 1000 WEBSITES CURRENTLY SUPPORTED
Having clear understanding of the keys to good customer service, our support team wisely distributes the tasks between a few departments.
“Many people today prefer to outsource customer service to third-party agencies, thus avoiding a good bit of time-consuming and sophisticated work. This work usually rests on our shoulders! Over years we optimized our methods and approaches, and providing our customers with the desired results, we managed to gain their absolute trust.”
