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PROVIDE YOUR CLIENTSWITH THE SMART CUSTOMER SUPPORT

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CHATS 24/7

Reduce customer effort and get more leads with custom triggers. Make sure human intelligence is always there to help your website visitors out with easily gaining the services, products or information they are looking for. Outsource live chat support!

EMAILS 24/7

Establish a good channel of communication. Maintain good view of your business and make your customers feel wanted via personalized and helpful email support, that replies fast and in line with your business needs. Benefit from our email answering service!

CALLS 24/7

Get in touch with your clients and start a live conversation thanks to our Live Chat Agents. Reach out to your customers, respond to their questions asap and start answering inbound calls coming directly from your website. Choose our 24 hour answering service!

HOW YOU BENEFIT

Establish effective communication with your customers by engaging an experienced customer support agent team easily scalable to size of your business as it grows!

CONTACT US

EXPERIENCE THE BEST CUSTOMER SUPPORT YOURSELF

Fashion Ecommerce Store

Our customer support representatives will provide excellent shopping experience to your customers, assisting them in choosing proper clothing size, finding the item they are looking for and checking out.

Test it now

Questions we recommend you to ask:

  • What discounts are you offering?
  • Do you have free shipping?
  • What if the item doesn’t fit me?
  • How soon will it take to deliver to Denver, CO?

Or choose any yours!

Art Items Sales Store

Check out how accurately our customer support representatives assist clients in buying/selling process of delicate artistic property, providing safe transactions and masterly dealing with debates.

Test it now

Questions we recommend you to ask:

  • Do you have a showroom?
  • How soon do you deliver?
  • Can I pay via PayPal?
  • Do you offer any guarantees?

Or choose any yours!

Sport Events Booking System

Your customers will be amazed by thoughtfulness and competence of our customer support agents. While confirming booking of tickets your clients will be recommended better options and immediately informed in case someone canceled booking of the seats they dreamt of but couldn’t get before.

Test it now

Questions we recommend you to ask:

  • Do you have any discounts for 5 tickets?
  • What is the best basketball event to attend on May 23rd?
  • How does your delivery works?
  • Can i return the tickets back?

Or choose any yours!

PICK OUT OUR CUSTOMER SUPPORT PLAN TODAY

Cost of customer support services provided by Mobilunity is worth their quality and profit your business eventually gets!

*Interaction - communication with the client, which lasts more than 30 seconds or a full email.

Startup

90 interactions *

$275 /month

($3.50 for additional interaction)

30

Live Chats

10

Phone calls

50

Email answers

Inquire now

Small Business

180 interactions *

$500 /month

($3.40 for additional interaction)

60

Live Chats

20

Phone calls

100

Email answers

Payments Procession Included

Inquire now

Agency

360 interactions *

$900 /month

($3.10 for additional interaction)

120

Live Chats

40

Phone calls

200

Email answers

Payments Procession Included

Tech Support Included

Inquire now

Enterprise

770 interactions *

$1750 /month

($2.80 for additional interaction)

200

Live Chats

70

Phone calls

500

Email answers

Payments Procession Included

Tech Support Included

Inquire now

SPECIAL OFFER

TEST OUR LIVE CHAT TEAM DURING 2 WEEKS FOR $1 ONLY!

Pay only $1 now and receive 2 weeks of Live Chat Support (up to 50 chats) If you don’t have live chat yet on website - we will install it for free!

MOBILUNITY CUSTOMER SUPPORT TEAM

MOBILUNITY CUSTOMER SUPPORT TEAM TEAM OF 30+ MEMBERS

MORE THAN 6 YEARS OF PROVIDING CUSTOMER SUPPORT

OVER 1000 WEBSITES CURRENTLY SUPPORTED

Having clear understanding of the keys to good customer service, our support team wisely distributes the tasks between a few departments.

DEPARTMENT MANAGERS

define KPIs and SLAs for every client in no time

SHIFT SUPERVISORS

turn customer support newbies into pros and ensure quality of their performance

PRE-SALE CLIENTS SUPPORT EXPERTS

convert every incoming inquiry into sale

CURRENT CLIENT SUPPORT EXPERTS

immediately deal with the clients enquiries and issues

ONLINE RESEARCH PROFESSIONALS

assist support experts with online quick exploration of the information they lack

REPORTING MANAGERS

regularly provide the most accurate statistics

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Mobilunity

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