ACCOUNT MANAGER (CLOSED)

MOBILUNITY IS A PROVIDER OF DEDICATED DEVELOPMENT TEAMS AIMING TO BRING EUROPEAN CORPORATE CULTURE TO THE UKRAINIAN IT-LABOR MARKET. THROUGHOUT ALL THE YEARS OF OUR EXISTENCE AND UNTIL NOW, WE’VE BEEN WORKING HAND IN HAND WITH EUROPEAN COMPANIES AS OUR PRIMARY PARTNERS. BY OUR OWN EXAMPLE, WE ARE PROVING THAT THE DEDICATED TEAM MODEL WORKS THE BEST IN ALL DIRECTIONS INCLUDING EMPLOYEE’S INTERESTS AS PEOPLE HAVE ALWAYS BEEN OUR MAIN ASSET. JOINING MOBILUNITY YOU WON’T EVER FEEL ALONE.

 

WE ARE LOOKING FOR AN ACCOUNT MANAGER TO JOIN OUR EXISTING TEAM TO BECOME AN ADVOCATE OF THE INTERESTS OF MOBILUNITY’S CLIENTS AND AT THE SAME TIME – TO BECOME A MOBILUNITY’S AMBASSADOR DURING DAILY COMMUNICATION WITH CLIENTS. ACCOUNT MANAGER WILL ACT AS A MAIN POINT OF CONTACT FOR CLIENTS. HE/SHE WILL BUILD LONG-LASTING, MUTUALLY BENEFICIAL RELATIONSHIPS WITH ASSIGNED CONTACTS. 

 

TO SUCCEED IN THIS POSITION, CANDIDATES SHOULD HAVE EXCEPTIONAL COMMUNICATION, COMPUTER, AND PROBLEM-SOLVING SKILLS. YOU SHOULD BE RESOURCEFUL, ANALYTICAL, ADAPTABLE, QUICK, TRAINABLE AND ORGANIZED WITH THE ABILITY TO BUILD RAPPORT WITH CLIENTS. THIS IS A HANDS-ON ROLE THAT INCLUDES INTERACTING WITH VARIOUS INTERNAL DEPARTMENTS, AND ALL THE COMPANY LEADERSHIP TEAM.

 

AS AN ACCOUNT MANAGER YOU WILL BE:

• Serving as the lead point of contact for all customer’s matters and helping customers through email, phone, and in-person meetings;
• Ensuring the timely and successful delivery of our services by close communication with Resource Managers;
• Engaging in organizational issues, processes, and workflows in order to help teams operate more effectively;
• Collaborating with various internal departments (RM, Sales, Recruitment, Marketing, Office Managers);
• Maintaining updated knowledge of company products, services, and our relationships; 
• Assisting with challenging client requests, resolving complaints and preventing additional issues by improving processes;
• Business trips arrangements;
• Invoicing plan preparing, sending, monitoring, together with payments and accounting paperwork collection.

MAIN REQUIREMENTS:

• Higher education;
• Proven account management or other relevant experience;
• Confident user of G-Suite, CRMs;
• Exceptional communication skills;
• Excellent active listening skills, negotiation and presentation skills;
• Ability to relate with customers, top management and other departments in the company;
• Ability to manage multiple clients (up to 20) simultaneously; 
• Ability to collect, track, and analyze large amounts of data;
• Adaptability, critical thinking and strong problem-solving skills;
• Time management and multitasking skills;
• Strong organizational skills and attention to detail;
• Upper intermediate English to communicate effectively with clients from all over the world (both verbal and written).

WOULD BE A PLUS:

• Working experience in IT

COME ON BOARD, AND LET’S GROW TOGETHER!