Swiss InsurTech Case Study

Enhancing Team Performance & HR Processes for a Leading Swiss InsurTech Company

Established a performance assessment system

Improved team motivation & engagement

Optimized сompensation management

Strengthened client-team transparency

CLIENT LOCATION

Switzerland

Technology:

PHP

Symphony

JavaScript

React

Redux

OOP

Industry:

{Digital solutions for insurance operations}

PROJECT DURATION:

{7+ years}

PROJECT:

{Digital solutions for insurance operations}

TEAM STAFFED:

{2 full-stack developers}

{2 QA engineers}

Background

{about the client}

Our client is a prominent online insurance broker located in Switzerland, focusing on insurance, risk management, pension planning, and legal advisory services. As a reliable partner for more than 8,000 businesses, they concentrate on providing top-notch solutions customized for the requirements of small and medium-sized enterprises (SMEs).

With around 300 staff members and over 23 sites throughout Switzerland, Liechtenstein, and Austria, the firm focuses on innovation, closeness to customers, and ongoing advancement.

Considering tech background, the client had an established in-house team. To scale their efforts and support ongoing workflows, they engaged dedicated professionals with Mobilunity to work alongside their internal specialists. Our engineers became an extension of their core team, collaborating closely to ensure efficient development and delivery.

Goals Set to Mobilunity & Our Solutions

{challenges & solutions}

Scaling the development team while maintaining quality

The client needed to expand quickly without sacrificing expertise

Mobilunity applied a flexible dedicated team model, ensuring seamless scaling. We handled talent acquisition, onboarding, and performance tracking to maintain high standards.

Result: The client expanded their development capacity without compromising quality

Optimizing performance and system reliability

The client struggled to ensure high quality without critical bugs

Mobilunity provided dedicated AQA engineers to assist the client in strengthening their testing processes. They supported the implementation of automated test scripts, continuous monitoring, and performance benchmarking.

Result: Reduced operational risks and ensured smoother software releases

Enhancing HR processes for remote team management

The client had to optimize HR processes to better support the dedicated team

Mobilunity conducted a comprehensive analysis of employee feedback and survey results. We designed employee engagement initiatives and rewards programs to strengthen client-team relationships.

Result: Higher employee satisfaction, reduced turnover, and improved collaboration

How Mobilunity Optimized HR Processes and Enhanced Team’s Performance

Our client faced challenges in efficiently managing a remote development team. Lacking well-defined processes, they encountered problems such as uneven team performance, diminished motivation, and discord with their business objectives.

They required a remedy that would enhance productivity, boost retention, and encourage improved collaboration between their internal and remote teams.

Organized Performance Evaluations

We established a transparent assessment for each team member featuring regular performance reviews, goal monitoring, and direct feedback from clients.

Set Clear Goals for Each Consultant

Based on evaluation results, we supported the client in defining individual development roadmaps. These included personalized goals, measurable milestones, and growth expectations.

Included Initiatives for Employee Engagement

We developed organized engagement plans, incorporating team-building exercises, social gatherings, and incentive programs, fostering a supportive and dedicated workplace.

Ensured Clear Communication Between Client and Team

To enhance collaboration, we implemented organized regular 1:1 meetings and clear reporting systems to guarantee alignment between the client and their remote team.

Improved Retention Rate with Competitive Compensations

We helped our client implement 6-month and annual compensation reviews, offering attractive salaries, performance-based bonuses, and clear career pathways.

It is rewarding to see the results of our joint efforts – from a point where the client wasn’t fully satisfied with their performance to a motivated, focused group with a clear direction and goals.

Kateryna Petrovskaya

Account Manager at Mobilunity

A Client-Centered Approach to Long-Term Success

{results}

The collaboration between the client and their development team has proven to be successful and sustainable, enabling the client to remain competitive in the rapidly evolving InsurTech industry. With a dedicated team of developers and QA engineers, the client continues to enhance its digital insurance services, ensuring efficiency, compliance, and a high-quality user experience.

By leveraging the dedicated team model, the client has been able to scale efficiently, optimize costs, and focus on business growth while maintaining a robust, high-performance digital platform.